Techagility IT Solutions respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from our website users, products, and services.

Information We Collect

We collect information to provide better services to all of our users. The types of information we collect depend on how you use our website, products, and services.

Account Information: We collect your name, email address, phone number, and billing information when you create an account to use our products or services. We use this information to operate, maintain, and provide you with the features and functionality of your products and services.

Website Usage Information: When you visit our website, we automatically collect information about how you interact with our content, such as which pages you visit. We use web analytics services to collect this information in a way that does not identify you personally.

Computer Information: We collect technical information such as browser type, operating system, and IP address when you use our website, products, or services. We use this information to provide a secure browsing experience.

Support Communications: When you contact us for support, we collect information such as your name, contact details, and message contents. We use this information to provide customer support.

How We Use Information

We only use your information as permitted by law to operate, maintain, enhance, and provide our website, products, and services.

Provide Services and Features: We use information to deliver products and services, process transactions, update you on orders, and address inquiries.

Improve Product and Services: We continually analyze use patterns and interactions to improve our offerings. This includes troubleshooting, research, analytics, and surveys.

Communications: We may contact you regarding our website, products, services, promotions, and events. You can opt out of non-essential communications at any time.

Protect Legal Rights: We use information to detect and prevent fraud, illegal activity, violations of our policies, and threats to our company, users, or the public.

With Consent: We may use or share your information with your consent, for example, to provide recommendations for third-party services.

Information Sharing

We do not sell user information. We only disclose information in the following circumstances:

Service Providers: We engage third parties to perform services on our behalf, such as payment processing, customer support, hosting, etc. They only receive the minimum information needed to perform their designated functions and are bound by strict contracts to maintain confidentiality.

Legal Obligations: We will disclose information when required by law, regulation, court order or other government authority to operate our systems properly or protect ourselves, users or the public.

Change of Ownership: If we are involved in a merger, acquisition, bankruptcy, reorganization, sale of assets or transition of service, we may sell or transfer information as part of the transaction. We will provide notice of changes in control.

Aggregate Information: We may report aggregate usage data that does not identify you personally or contain personal information.

User Choices

You can access and control information linked to your Techagility account and make choices about marketing contacts. You can access account settings through your account portal.

Cookies and Similar Technologies

We use cookies and similar technologies, such as pixels and local storage, to provide and support our website, products, and services. You can turn off cookies through your browser settings, but some features may not work correctly without them.

Data Retention

We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy unless a more extended retention period is required by law. We will delete your information once it is no longer needed.

Data Protection

We are committed to protecting your information. We have technical, administrative, and physical safeguards to protect against unauthorized access, use, and disclosure of user information. We review and adapt our data practices in line with industry standards.

Children’s Privacy

Our website, products, and services are intended for general audiences and not for children under 13 years old. If we discover we have collected information about a child without permission, we will take steps to delete it.

International Data Transfers

We are headquartered in the United States and have service providers worldwide. Your personal information may be transferred to, stored, and processed in a country outside your residence. We ensure data is handled according to this policy and the requirements of applicable US and international laws.

Changes To This Policy

We may occasionally update this policy as laws and best practices evolve. Changes apply to the information collected under the revised policy. We will post revisions on our website and encourage you to review the policy periodically.

If we make material changes, we will notify users in advance of the change via email or on our website. Your continued use of our website, products or services after any change constitutes acceptance of the revised terms.

Contact Us

If you have any questions about this Privacy Policy, you can contact our Data Protection Techagility IT Solutions